Service Notification - System Maintenance / Upgrade

Scheduled Maintenance Report for Latitude Checkout Online

Completed

The scheduled maintenance has been completed.
Posted Sep 23, 2026 - 00:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2026 - 20:00 AEST

Scheduled

Latitude would like to advise of a maintenance window on 22 September 2026, 20:00-23:59 AEST for our Latitude/Gem Interest Free Payment Services.

Outage: During this period, we expect a brief 5 mins of downtime at around 9:00pm AEST for Latitude/Gem Interest Free Payment Services. Interest free payment transactions will be declined during the outage.
Additional 5 minutes outage between 21:30 and 22:30 AEST, only in case of backout (if required)

Description of Change: System Maintenance

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com
Posted Sep 22, 2026 - 15:39 AEST
This scheduled maintenance affected: Latitude Checkout Hosted Integration Service, Latitude Checkout Service, and Latitude Checkout - Partner Hub.