All Systems Operational

About This Site

Status updates for Latitude / GEM Checkout services and components. If you wish to receive these updates through email, click on the Subscribe to Updates button at the top right of the page. For any further inquiries, please contact the support team through the following: support.latitudecheckout@latitudefs.com.

Uptime over the past 90 days. View historical uptime.
Latitude Checkout Hosted Integration Service Operational
90 days ago
100.0 % uptime
Today
Latitude Checkout Service Operational
90 days ago
100.0 % uptime
Today
Latitude Checkout - Partner Hub Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Service Notification - System Maintenance / Upgrade Apr 18, 2026 00:30-06:00 AEST

Latitude would like to advise of a maintenance window on 18 APR 2026, 00:30-06:00 AEST for our Latitude Interest Free Payment Services.

Outage: During this period, we expect up to 90 mins of downtime for Latitude/Gem Payment Services. All online interest free payment transactions will be declined during the outage.

Description of Change: System Maintenance

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com
Posted on Apr 14, 2026 - 12:56 AEST
Apr 17, 2026

No incidents reported today.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026
Service Notification - System Maintenance / Upgrade
Completed - The scheduled maintenance has been completed.
Apr 5, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 5, 00:00 AEDT
Scheduled - Latitude would like to advise of a maintenance window on 5 APR 2026 12:01 am AEDT – 06:00 am AEST for our Latitude Interest Free Payment Services.

Outage: During this period, we expect up to 61 mins of downtime for Latitude/Gem Finance Payment Services. All online interest free payment transactions will be declined during the outage.

Description of Change: System Maintenance (Daylight Savings)

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com
Mar 30, 11:52 AEDT
Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage