Service Notification - System Maintenance / Upgrade

Scheduled Maintenance Report for Latitude Checkout Online

Completed

The scheduled maintenance has been completed.
Posted Apr 15, 2025 - 03:00 AEST

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Apr 15, 2025 - 02:12 AEST

Update

Latitude Checkout Services have come back online. Now monitoring.
Posted Apr 15, 2025 - 01:12 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary. Currently our 3rd party vendor has not provided an ETA on service restoration.
Posted Apr 14, 2025 - 23:30 AEST

Scheduled

Latitude would like to advise of a maintenance window between 20:00 14 APR 2025 and 03:00 15 APR 2025 AEST for our Latitude Interest Free Payment Services.

Outage: During this period, we expect up to 2 hours of downtime for Latitude/Gem Finance Payment Services. All online interest free payment transactions will be declined during the outage.

Description of Change: System maintenance

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com
Posted Apr 07, 2025 - 15:14 AEST
This scheduled maintenance affected: Latitude Checkout Hosted Integration Service, Latitude Checkout Service, and Latitude Checkout - Partner Hub.