Service Notification - System Maintenance / Upgrade

Scheduled Maintenance Report for Latitude Checkout Online

Completed

The scheduled maintenance has been completed.
Posted Sep 18, 2025 - 05:00 AEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 17, 2025 - 23:30 AEST

Scheduled

Latitude would like to advise of a maintenance window between 11:30PM 17 SEP 2025 and 05:00AM 18 SEP 2025 AEST for our Latitude Interest Free Payment Services.

Outage: During this period, we expect up to 2 hours of downtime for Latitude/Gem Finance Payment Services. All online interest free payment transactions will be declined during the outage.

Description of Change: Payment Link Network Upgrade

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com
Posted Sep 11, 2025 - 11:03 AEST
This scheduled maintenance affected: Latitude Checkout Hosted Integration Service, Latitude Checkout Service, and Latitude Checkout - Partner Hub.