All Systems Operational

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Status updates for Latitude / GEM Checkout services and components. If you wish to receive these updates through email, click on the Subscribe to Updates button at the top right of the page. For any further inquiries, please contact the support team through the following: support.latitudecheckout@latitudefs.com.

Uptime over the past 90 days. View historical uptime.
Latitude Checkout Hosted Integration Service ? Operational
90 days ago
100.0 % uptime
Today
Latitude Checkout Service ? Operational
90 days ago
100.0 % uptime
Today
Latitude Checkout - Partner Hub Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025
Service Notification - System Maintenance / Upgrade
Completed - The scheduled maintenance has been completed.
Apr 15, 03:00 AEST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Apr 15, 02:12 AEST
Update - Latitude Checkout Services have come back online. Now monitoring.
Apr 15, 01:12 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Currently our 3rd party vendor has not provided an ETA on service restoration.
Apr 14, 23:30 AEST
Scheduled - Latitude would like to advise of a maintenance window between 20:00 14 APR 2025 and 03:00 15 APR 2025 AEST for our Latitude Interest Free Payment Services.

Outage: During this period, we expect up to 2 hours of downtime for Latitude/Gem Finance Payment Services. All online interest free payment transactions will be declined during the outage.

Description of Change: System maintenance

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com
Apr 7, 15:14 AEST
Apr 14, 2025
Apr 13, 2025

No incidents reported.

Apr 12, 2025
Service Notification - System Maintenance / Upgrade
Completed - The scheduled maintenance has been completed.
Apr 12, 02:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 12, 00:30 AEST
Scheduled - Latitude would like to advise of a maintenance window on 12 APR 2025, 00:30-02:30 AEST for our Latitude Interest Free Payment Services.

Outage: During this period, we expect up to 60 mins of downtime for Latitude/Gem Finance Payment Services. All online interest free payment transactions will be declined during the outage.

Description of Change: System Maintenance

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com
Apr 7, 15:07 AEST
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