All Systems Operational

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Status updates for Latitude / GEM Checkout services and components. If you wish to receive these updates through email, click on the Subscribe to Updates button at the top right of the page. For any further inquiries, please contact the support team through the following: support.latitudecheckout@latitudefs.com.

Latitude Checkout Hosted Integration Service ? Operational
90 days ago
99.97 % uptime
Today
Latitude Checkout Service ? Operational
90 days ago
99.97 % uptime
Today
Latitude Checkout - Partner Hub Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 26, 2025

No incidents reported today.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025

No incidents reported.

Oct 20, 2025

No incidents reported.

Oct 19, 2025

No incidents reported.

Oct 18, 2025
Completed - The scheduled maintenance has been completed.
Oct 18, 02:50 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 00:30 AEDT
Scheduled - Latitude would like to advise of a maintenance window on 18 OCT 2025, 00:30-03:00 AEDT for our Latitude Interest Free Payment Services.

Outage: During this period, we expect up to 60 mins of downtime for Latitude/Gem Finance Payment Services. All online interest free payment transactions will be declined during the outage.

Description of Change: System Maintenance

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com

Oct 13, 11:24 AEDT
Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.