All Systems Operational

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Status updates for Latitude / GEM Checkout services and components. If you wish to receive these updates through email, click on the Subscribe to Updates button at the top right of the page. For any further inquiries, please contact the support team through the following: support.latitudecheckout@latitudefs.com.

Uptime over the past 90 days. View historical uptime.
Latitude Checkout Hosted Integration Service ? Operational
90 days ago
99.97 % uptime
Today
Latitude Checkout Service ? Operational
90 days ago
99.97 % uptime
Today
Latitude Checkout - Partner Hub Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Service Notification - System Maintenance / Upgrade Sep 23, 2025 00:30-02:30 AEST

Latitude would like to advise of a maintenance window on 23 SEP 2025, 00:30-02:30 AEST for our Latitude Interest Free Payment Services.

Outage: During this period, we expect up to 45 mins of downtime for Latitude/Gem Finance Payment Services. All online interest free payment transactions will be declined during the outage.

Description of Change: System Maintenance

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com
Posted on Sep 15, 2025 - 12:32 AEST
Sep 18, 2025
Service Notification - System Maintenance / Upgrade
Completed - The scheduled maintenance has been completed.
Sep 18, 05:00 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 23:30 AEST
Scheduled - Latitude would like to advise of a maintenance window between 11:30PM 17 SEP 2025 and 05:00AM 18 SEP 2025 AEST for our Latitude Interest Free Payment Services.

Outage: During this period, we expect up to 2 hours of downtime for Latitude/Gem Finance Payment Services. All online interest free payment transactions will be declined during the outage.

Description of Change: Payment Link Network Upgrade

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com
Sep 11, 11:03 AEST
Sep 17, 2025
Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025
Service Notification - System Maintenance
Completed - The scheduled maintenance has been completed.
Sep 8, 14:46 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 8, 14:45 AEST
Update - CANCELLED - This system maintenance has been postponed. A new notification will be sent when it is confirmed.
Sep 8, 14:38 AEST
Scheduled - Latitude would like to advise of a maintenance window on 9 SEP 2025, 00:50-01:35 AEST for our Latitude Interest Free Payment Services.

Outage: During this period, we expect up to 45 mins of downtime for Latitude/Gem Finance Payment Services. All online interest free payment transactions will be declined during the outage.

Description of Change: System Maintenance

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com
Aug 28, 18:47 AEST
Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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