All Systems Operational

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Status updates for Latitude / GEM Checkout services and components. If you wish to receive these updates through email, click on the Subscribe to Updates button at the top right of the page. For any further inquiries, please contact the support team through the following: support.latitudecheckout@latitudefs.com.

Uptime over the past 90 days. View historical uptime.
Latitude Checkout Hosted Integration Service ? Operational
90 days ago
100.0 % uptime
Today
Latitude Checkout Service ? Operational
90 days ago
100.0 % uptime
Today
Latitude Checkout - Partner Hub Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Service Notification - System Maintenance / Upgrade Apr 6, 2025 01:30-02:00 AEST

Latitude would like to advise of a maintenance window on 06 APR 2025, 01:30-03:00 AEST for our Latitude Interest Free Payment Services.

Outage: During this period, we expect up to 1.5 hours of downtime for Latitude/Gem Finance Payment Services. All online interest free payment transactions will be declined during the outage.

Description of Change: System Maintenance

If you have any further inquiries, please contact the support team through the following:

Email: support.latitudecheckout@latitudefs.com
Posted on Apr 01, 2025 - 15:31 AEDT
Apr 4, 2025

No incidents reported today.

Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Unplanned Payment Gateway Service Disruptions
Resolved - This incident has been resolved.
Mar 27, 12:50 AEDT
Investigating - Latitude Merchant Services is investigating the issue on service disruptions with our 3rd party payment gateway provider.

Transactions and order management are impacted at this time.
Mar 27, 12:08 AEDT
Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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